Privacy Policy

This policy explains how Zuv LLC, which operates ZUVSHOP, collects and uses personal information.

- Contact and delivery details you give us: name, phone number, email address and delivery address in Mongolia.

- If you sign in with Google: your Google account name, email address and profile photo, used only to recognise your account.

- Order details: the products you order, product links you send us, prices, payment status and parcel weights.

- Payment confirmation from QPay or your bank. We do not receive or store your card or bank account numbers.

- Technical data needed to run the site, such as cookies that keep your cart and sign-in session.

We use this information only to process and deliver your orders, show order and delivery status on your order page, answer questions you send us, prevent fraud and meet our legal and accounting obligations. We do not sell personal information and we do not use it for third-party advertising.

- Stores: orders are placed in the name of Zuv LLC and delivered to our own warehouse, so stores receive our company details, not yours.

- Payment providers (QPay and Mongolian banks), to confirm your payment.

- Cargo and delivery partners, only the details needed to deliver your parcel.

- Authorities, when the law requires it, for example customs declarations.

We use the official programs of stores and marketplaces to show product information and to place orders. We use that data only for these purposes, we do not collect or store personal data of marketplace users, and we delete or refresh product data as the marketplace's terms require.

We keep order records for as long as needed for delivery, customer service and the accounting and tax periods required by law, then delete them.

You can ask us to show, correct or delete your personal information by writing to zuvcargo@gmail.com. We may keep records the law requires us to keep.

The Service is not intended for children under 16, and we do not knowingly collect their information.

If we change this policy, we update the date at the top of this page.

Zuv LLC, 10350 Dearlove Rd, Ste I, Glenview, IL 60025, United States
Email: zuvcargo@gmail.com · Phone: +1 (773) 899-6895